Monday, January 03, 2011

‘JSON’ is undefined error after you install DivX Software

After you installed DivX Software (standard free of charge DivX package4 including codec, player, evaluation version of converter etc.) your Internet Explorer may start to display following error message directly after browser start or while surfing:

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The error message:

Message: 'JSON' is undefined
Line: 418
Char: 6
Code: 0
URI: about:blank

Somehow DivX Internet Explorer add-ons caused this message: after we disabled them – everything started to work as before.

image

There are numerous articles in internet describing alternative ways – up to changing code of a web site and so on, but what code do you expect in about:blank ?

Enjoy!

47 comments:

Anonymous said...

Just to confirm, this also happened to me as soon as i updated DIVX.

Anonymous said...

It also happened to me... looks like a bug in DivX software...

Anonymous said...

Same here. Almost lost my cool before I found this post. Thanks, and good luck all!

Anonymous said...

thanks a lot, that really helped. this error code is a problem for a web programmer, especially alway popping up when testing.

Anonymous said...

Thank you so much for this information. I have this problem after installing Divx. It seems to me every version of Divx software has a plethora of bugs. Last time I installed the Divx software and didn't allow Divx to auto update it would crash whenever a Divx file was played. You check the box and magically it would work. You uncheck the box to auto update and it instantly stopped working.
To the Divx software programmers. You suck!

hems said...

Thanks a bunch! It really helped me

Anonymous said...

Thanks you so much. Saves me time for clean install after all else failed. Will not be usig Divx anymore. Cheers.

Anonymous said...

"Disabled" all three Divx add-ons in IE8 and the JSON error no longer occurs. Thanks so much for the posting...

Anonymous said...

This post solved my problem. Cheers!

Anonymous said...

A user got this error on a PC using Sharepoint 2007, Office 2007 and Windows XP. It was a long search for a solution until I found this article.

Bless you.

Regards,
Lonny

Anonymous said...

The solution worked also on my netbook (Windows 7 Enterprise 32).

The solutions correct the JSON error and the security alert popup.

Many thanks
MG

Anonymous said...

wow... super, i had this problem for the past couple of weeks. It works fine now after disabling DIVX addons. thanks much

Jeff S. said...

O.K., one more thank-you. I googled "'JSON' is undefined" and found this explanation. I didn't associate the Divx upgrade with the error message appearing on my home page (about:blank), but once I diasabled the three Divix add-ons the error message notification went away. I really appreciate your posting about this!

Anonymous said...

I had the same problem. Disabling Divix add-ons solved the issue. Thanks a lot!!

Anonymous said...

Thanks a lot. it fixed my issue.

Anonymous said...

Thanks. Worked for me too.

Anonymous said...

Thanks a lot! Worked for me! Why would DivX do zat!

Anonymous said...

Thanks a lot for this tip.
I had this JSON issue and fixed it by disabling the DivX add-ons...
Internet rocks..

Reet said...

Thank you!! you are a life saver.

Anonymous said...

Thanks a lot. This resolved the issue i was facing.

Anonymous said...

Thank you so much. It resolved my issue.

Anonymous said...

Works. Thanks a lot for this info.

Anonymous said...

divx was the problem

nice solution

Anonymous said...

Thnx Man,

It got me a it nervous!

Anonymous said...

Dude, please tell me that youre heading to create more. I notice you havent written another blog for a while (Im just catching up myself). Your blog is just too important to become missed. Youve received so much to say, such knowledge about this subject it would be a shame to see this blog disappear. The internet needs you, man!

Anonymous said...

Seriously!??! WOW! Thankx for post. As a programmer that #$$%* error was really pissing me off.

Anonymous said...

I don't know how you figured it out but THANK YOU!!!

Anonymous said...

Screw DivX, it used to be the best codec, but not anymore, i hate it. It's bloatware and now this stupid autoupdate "feature" stops all my media players from working. Going to stick with MPEG 4 with H.264.

Mitko said...

Thank you very much! You have know idea how much I appreciate this!

Anonymous said...

Finding the solution to this error totally rocks!!

Anonymous said...

THANKS A LOT GUYS. GOT RID OF THIS "JSON" ERROR AFTER AN YEAR. ALL U GUYS ARE PERFECTLY RIGHT WHEN U SAY DIVX IS PROBLEMATIC. THANK U VERY MUCH.

Anonymous said...

This is the first time I comment on your site, but I've been keeping up with your work for about a moth. I admire the passion with which you write the articles and dream that someday I can do the same. Love

Eric George said...

This was exactly the issue I had been dealing with, but didn't realize what it was until finding this post. I only use IE7 for my company's intranet pages & webapps, & they had become painfully slow to deal with.....particularly our internal SharePoint, which would take almost a full minute to load each page. I tried navigation in FF, & the speed was normal, though the functionality was limited due to FF not using .NET framework. So, this led me to believe that it was something specific to the IE browser. I disabled the IE DivX add-ons mentioned in this post, restarted IE, & everything is fine now. Thanks for the info!

Anonymous said...

Awesome. Had this also after DIVX but did not realise it as I installed couple of other things as well. Thanks a bunch.

Jacobi

Anonymous said...

Dude, you're the man - disabling DivX add-ons fixed same error problem driving me batty in Outlook Web Access!

Anonymous said...

I have never seen better than this site.

Anonymous said...

Hi, I also have same issue with IE8 and SharePoint. But its work fine with IE. I tried with disabling all the add-ons. Any suggestions ?

winmike said...

to be clear: the error appears with ALL the add-ons disabled? sure?

Anonymous said...

How do I disable DivX?

winmike said...

Not sure what you mean:
1. disable DivX browser helper
or
2. uninstall DivX

Anonymous said...

What if you get his error and do not have DivX installed?

winmike said...

Should be another Plug-In dealing with JSON

Anonymous said...

Thanks a lot, it worked perfect

Anonymous said...

In addition to DIVX, I've disabled Google tool bar. Now it works properly on every site

Sanjay said...

In IE open the compatibility view settings and remove the localhost from the listbox for "Websites you have added to Compatibility View".
It worked for me.

Anonymous said...

I dont see DIVX add on in IE 8, But I still get the 'JSON Undefined'.
can you please suggest what else could be the issue?

winmike said...

which extentions are installed in your IE8?